Privacy Policy for Artos Consulting
Effective Date: January 1, 2024
Artos Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you communicate with us through phone, messaging, and conferencing services provided by Dialpad. The phone number listed on our website and email signature is used to facilitate communication with clients, partners, and other interested parties.
1. Information We Collect
We may collect the following types of information when you contact us through our Dialpad services:
- Personal Information: Your name, phone number, email address, and any other information you voluntarily provide during the communication.
- Call Details: Time, date, and duration of calls, as well as call recordings, if applicable, for quality and training purposes.
- Messaging Information: Content of any messages sent via Dialpad, including text and multimedia messages.
- Conferencing Information: Details about participants and any data shared during conference calls or virtual meetings, including audio, video, and shared documents.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Communication: To respond to your inquiries, provide information about our services, and engage in professional correspondence.
- Service Improvement: To improve our phone, messaging, and conferencing services, including monitoring call quality and analyzing usage patterns.
- Legal Compliance: To comply with any legal obligations or respond to lawful requests for information from law enforcement or regulatory authorities.
- Security: To ensure the security and confidentiality of our communications and protect against fraud, abuse, or unauthorized access.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors, such as Dialpad, that provide us with telecommunication, conferencing, and messaging services necessary to facilitate our operations.
- Legal and Regulatory Authorities: When required by law or to protect our legal rights, we may disclose your information in response to legal proceedings, investigations, or court orders.
4. Data Security
We implement reasonable security measures to protect the personal information we collect and maintain. However, please note that no communication method or data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Retention of Information
We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to:
- Access and request copies of the personal information we have about you.
- Request corrections to any inaccurate information.
- Request deletion of your personal information, subject to any legal obligations that may require us to retain certain data.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our website, and the "Effective Date" at the top will be updated accordingly.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact us at:
Artos Consulting
Phone: 5109164915
Email: [email protected]
Website: www.artosconsulting.com
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